Privacy Policy

Penguin Infrastructure S.A. ("Penguin", "we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This policy explains what data we collect through this website, why we collect it, how we use it, and the choices you have.

Who we are

The data controller responsible for this website is Penguin Infrastructure S.A. You can contact us at any time at legal@penguin.digital.

What data we collect

Information you provide via our contact form

When you submit our contact form, we collect the information you choose to enter, which may include:

• Your name
• Your work email address
• Your company name (optional)
• The topic of your enquiry
• The content of your message

Technical information collected automatically

Like most websites, our hosting infrastructure may automatically record standard technical information when you visit, such as your IP address, browser type, the pages you view, and the date and time of access. This information is used for security, to operate the site reliably, and to diagnose technical problems.

How and why we use your data

We use the data described above only for the following purposes:

• To respond to your enquiry and communicate with you
• To provide, maintain, and secure this website
• To comply with our legal obligations

We do not sell your personal data, and we do not use it for automated decision-making or profiling.

Service providers

We rely on a small number of trusted service providers to operate this website. These providers process data on our behalf and only as needed to deliver their service:

• Web3Forms — processes and delivers messages submitted through our contact form so they reach our inbox.
• Cloudflare — provides hosting, content delivery, and security protection for this website.

Some of these providers may store or process data outside your country of residence. Where this happens, we take reasonable steps to ensure your data remains protected to an appropriate standard.

How long we keep your data

We keep contact enquiries only for as long as necessary to handle your request and for a reasonable period afterwards for follow-up and record keeping, after which the data is deleted. Technical log data is retained for a limited period for security and operational purposes.

How we protect your data

This website is served over an encrypted (HTTPS) connection. We apply reasonable technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard your information.

Your rights

You have the right to ask us about the personal data we hold about you. In particular, you may request to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your data, where we are not required to keep it
• Object to or restrict certain uses of your data

To exercise any of these rights, please contact us at legal@penguin.digital. We will respond within a reasonable timeframe.

Children's privacy

This website is intended for a professional audience and is not directed at children. We do not knowingly collect personal data from children.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at legal@penguin.digital.